Privacy Policy
How we collect, use, and protect your information.
Last updated: June 24, 2026
Introduction
JVN Exteriors ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, mailing address, and other information you voluntarily provide when requesting a quote or contacting us.
- Project Information: Details about your exterior project, property type, and service preferences such as fence and deck staining, pressure washing, wood restoration, or painting.
- Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages.
How We Use Your Information
We may use the information we collect about you to:
- Respond to your inquiries and provide customer service
- Prepare and send quotes for exterior restoration services
- Schedule consultations and project appointments
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
SMS/Text Messaging Opt-In & Privacy
When you provide your phone number and explicitly opt in to receive text messages from JVN Exteriors, you consent to receive SMS/text messages for the following purposes:
- Appointment confirmations and reminders
- Quote follow-ups and project updates
- Occasional promotional offers and savings notifications
Message and data rates may apply. Message frequency varies based on your interactions with us. You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. For help, reply HELP or contact us at (612) 799-6915.
Mobile Information Sharing Statement: We do not sell, share, or provide your mobile phone number or any personal information collected via SMS opt-in to any third parties for marketing or promotional purposes. Your consent to receive text messages is not shared with or sold to any third party. Your mobile information will only be used by JVN Exteriors for the purposes described in this Privacy Policy.
Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly without them.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to opt out of marketing communications
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@jvnext.com
- Phone: (612) 799-6915
- Address: Edina, MN